Terms & Conditions

1. About these terms

These terms govern your use of the We Fix White Goods website at wefixwhitegoods.co.uk. By using this website you accept these terms. If you do not accept them, please do not use the site.

These terms cover use of the website only. They are not the terms on which we carry out repair work. Where you book a repair with us, the price and scope of the work are agreed separately with you, by phone or in person, before any work begins.

2. Who we are

This website is operated by We Fix White Goods Ltd, a company registered in England and Wales under company number 15137494.

You can contact us at Wefixwhitegoods@gmail.com or on 07837 612619.

3. Using this website

You may use this website for your own personal or business purposes in connection with our services. You agree not to:

• use the site in any way that is unlawful or fraudulent;
• attempt to gain unauthorised access to the site, its server or any connected system;
• introduce viruses or any other malicious material;
• copy, republish or redistribute material from the site except as set out below;
• submit false information through our enquiry or booking forms, or use them to send unsolicited marketing.

4. Intellectual property

Unless otherwise stated, the content of this website — including text, layout, graphics, logos and photographs — is owned by or licensed to We Fix White Goods Ltd and is protected by copyright.

You may view, download and print pages for your own reference. You may not reproduce our content on another website or in any commercial material without our written permission. Third-party trade marks shown on this site, including manufacturer and brand logos, remain the property of their respective owners.

5. Accuracy of information

We take care to keep this website accurate and up to date, but we do not guarantee that it is complete or free from error. Descriptions of faults and repairs on this website are provided for general information and are not a substitute for a proper diagnosis of your actual appliance.

Any timescales, prices or examples described on this website are indicative. What we will actually do, how long it will take and what it will cost are agreed with you directly, once we’ve diagnosed the fault and before any work starts.

6. Enquiries and bookings

Submitting an enquiry or booking request through this website does not create a contract between us. It is a request to arrange a call-back, quote or repair visit. No contract exists until we have agreed the work and price with you, which happens by phone or in person before any work begins.

Prices and information shown on the website do not constitute a binding offer.

7. Links and third-party content

This website includes content provided by Google, including a widget showing reviews left by our customers. We have no control over that content and accept no responsibility for it, or for any loss arising from your use of it.

8. Availability of the website

We do not guarantee that this website will always be available or uninterrupted. We may suspend, withdraw or restrict all or part of the site for business or operational reasons, and we will try to give reasonable notice where we can.

9. Our liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

Subject to that, we exclude all implied conditions, warranties and representations relating to this website, and we will not be liable for any loss of profit, loss of business, business interruption or loss of anticipated savings arising from your use of, or inability to use, this website or from reliance on any content on it.

10. Your privacy

We only use personal information you give us as described in our Privacy Policy.

11. Changes to these terms

We may amend these terms from time to time. The version on this page at the time you use the site is the version that applies. The date at the top shows when it was last changed.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

If you have a question about these terms, email Wefixwhitegoods@gmail.com.