We Fix White Goods

Chafford Hundred · West Thurrock · Grays

Appliance Repair in Grays

Washing machines, fridge freezers, ovens, dishwashers, dryers and hobs — repaired at home by qualified engineers, covering Chafford Hundred, West Thurrock, Blackshots and every corner of Grays.

Call 07837 612619
Book a repair online
★★★★★ 5-star Google rating
 Institute of White Goods Engineers
 All major brands
 Local, independent engineers
 No call-out surprises — price agreed before we start
What we repair

All appliance repairs, available in Grays

One visit, one engineer, one fixed appliance — wherever you are in Thurrock.

Washing Machine Repair
  • Not spinning — worn carbon brush, broken drive belt or a door lock fault
  • Not draining — blocked pump filter, faulty drain pump or blocked hose
  • Leaking — door seals, hose connections or pump seals
  • Drum noise or banging — worn drum bearings or something caught in the drum
  • An error code you can’t clear — electrical or control panel fault
Washing machine repairs →
Fridge & Freezer Repair
  • Not cooling — faulty thermostat, failing compressor or blocked airflow
  • Freezing food — thermostat fault or temperature control issue
  • Leaking water — blocked or frozen defrost drain
  • Icing up — door seal problem or automatic defrost fault
  • Noisy compressor — worn compressor mount or fan
Fridge & freezer repairs →
Dishwasher Repair
  • Standing water — blocked filter, drain hose or faulty drain pump
  • Poor cleaning — blocked spray arm, worn wash pump or water-inlet issue
  • Leaking — door seals, worn hoses or pump seals
  • Door faults — door latch, hinge or control board issue
  • Won’t start — control board issue or power problem
Dishwasher repairs →
Oven & Cooker Repair
  • No heat — failed heating element or an ignition fault on gas
  • Uneven cooking — fan failure affecting heat distribution
  • Fan not working — worn fan motor
  • Broken door seals — affects cooking temperature and wastes energy
  • Gas ignition faults — electrical fault (igniter or spark module), fixed by us directly
Oven & cooker repairs →
Tumble Dryer Repair
  • Not heating — failed heating element or a tripped thermal cut-out
  • Taking hours to dry — blocked filter or vent restricting airflow
  • Tripping the electrics — a genuine electrical fault worth checking promptly
  • Burning smell — switch off, unplug and call us straight away
  • Not turning or spinning — worn drive belt or a failing motor
Tumble dryer repairs →
Hob Repair
  • A dead ring or zone — faulty element, switch or connection issue
  • Ignition problems — faulty igniter or spark module, an electrical fix we handle directly
  • Controls not responding — faulty control board or power connection
  • Cracked ceramic glass — usually a replacement, we’ll always tell you honestly
Hob repairs →
Neighbourhoods

Areas we cover around Grays

Based in Essex and covering every neighbourhood of Grays — from Chafford Hundred and West Thurrock to Blackshots and Orsett.

Chafford HundredWest ThurrockBlackshotsStifford ClaysLittle ThurrockSouth StiffordOrsett
See every town we cover →
The Grays area

Why Grays homes choose us

Grays sits on the tidal Thames, with a history built on chalk — both shape the repairs we’re called out for most often.

Grays’ hard waterWater hardness varies across Grays — from 262ppm in West Thurrock to 337ppm elsewhere — but it’s hard to very hard everywhere, and a common cause of appliance heating-element failure.
A serious flood risk areaMuch of Grays sits below sea level, held back by flood walls, within a designated Flood Zone 3 area — around 11,000 Thurrock properties are at risk. If an appliance has been affected by flooding, don’t reconnect it — call us for a safety check first.
Built on chalkGrays Wharf has traded since 1228, and the town’s 19th-century chalk and lime industry shaped everything around it — even Lakeside Shopping Centre was built on a former chalk quarry.
A steady family townGrays has one of the highest, steadiest shares of family households we’ve seen across Essex — we carry the parts that keep busy households running.
Common questions

Grays appliance repairs — before you book

Yes — we cover the whole of Grays, including Chafford Hundred, West Thurrock, Blackshots, Stifford Clays and every neighbourhood in between.
Parts of it, yes — much of the town sits below sea level and is within a designated flood risk zone. If a washing machine or dishwasher has been affected by flooding, don’t reconnect it — call us for a safety check first.
Yes, though it varies by postcode — from hard to very hard depending on which part of Grays you’re in. It’s a common cause of limescale-related appliance faults locally.
No — don’t reconnect a flooded appliance. Water-damaged electrics can be dangerous. Call us and we’ll check it over before you use it again.
Call us and we’ll explain exactly how the charge works before you commit to anything. You’ll always know the cost before we start work.
Yes — we’re members of the Institute of White Goods Engineers and work to its professional standards. We’re not Gas Safe registered, so gas connection work isn’t something we do — we fix the electrical side of gas cookers and hobs (ignition, controls, elements) directly, and point you to a Gas Safe registered engineer we work with for anything that needs one.

Appliance packed up in Grays? Let’s get it sorted today.

Call and speak to an engineer directly — no call centre, no scripts. We’ll diagnose the fault over the phone where we can and book you the earliest slot available.

07837 612619
Book a repair online

Open Mon–Sat · Chafford Hundred · West Thurrock · Blackshots · Grays town centre