We Fix White Goods

Every appliance, one trusted team

Appliance Repair Services

Washing machines, fridge freezers, ovens, dishwashers, tumble dryers and hobs — all repaired at home by qualified engineers across Chelmsford, Basildon, Southend, Romford and the whole of Essex.

Call 07837 612619
Book a repair online
★★★★★ 5-star Google rating
 Institute of White Goods Engineers
 All major brands
 Local, independent engineers
 No call-out surprises — price agreed before we start
What we repair

Choose your appliance

Pick the appliance below and we’ll show you exactly what we fix, the signs to look out for, and how the process works.

Washing Machine Repair
  • Not spinning — worn carbon brush, broken drive belt or a door lock fault
  • Not draining — blocked pump filter, faulty drain pump or blocked hose
  • Leaking — door seals, hose connections or pump seals
  • Drum noise or banging — worn drum bearings or something caught in the drum
  • An error code you can’t clear — electrical or control panel fault
Washing machine repairs →
Fridge & Freezer Repair
  • Not cooling — faulty thermostat, failing compressor or blocked airflow
  • Freezing food — thermostat fault or temperature control issue
  • Leaking water — blocked or frozen defrost drain
  • Icing up — door seal problem or automatic defrost fault
  • Noisy compressor — worn compressor mount or fan
Fridge & freezer repairs →
Dishwasher Repair
  • Standing water — blocked filter, drain hose or faulty drain pump
  • Poor cleaning — blocked spray arm, worn wash pump or water-inlet issue
  • Leaking — door seals, worn hoses or pump seals
  • Door faults — door latch, hinge or control board issue
  • Won’t start — control board issue or power problem
Dishwasher repairs →
Oven & Cooker Repair
  • No heat — failed heating element or an ignition fault on gas
  • Uneven cooking — fan failure affecting heat distribution
  • Fan not working — worn fan motor
  • Broken door seals — affects cooking temperature and wastes energy
  • Gas ignition faults — electrical fault (igniter or spark module), fixed by us directly
Oven & cooker repairs →
Tumble Dryer Repair
  • Not heating — failed heating element or a tripped thermal cut-out
  • Taking hours to dry — blocked filter or vent restricting airflow
  • Tripping the electrics — a genuine electrical fault worth checking promptly
  • Burning smell — switch off, unplug and call us straight away
  • Not turning or spinning — worn drive belt or a failing motor
Tumble dryer repairs →
Hob Repair
  • A dead ring or zone — faulty element, switch or connection issue
  • Ignition problems — faulty igniter or spark module, an electrical fix we handle directly
  • Controls not responding — faulty control board or power connection
  • Cracked ceramic glass — usually a replacement, we’ll always tell you honestly
Hob repairs →
How it works

From broken to fixed in three steps

STEP 01Call and describe the faultTell us the appliance, the make and what it’s doing. We can often narrow the fault down on the phone and bring the right part with us.
STEP 02We arrive with the sparesYou get a time slot that works around your day, and an engineer who carries the common parts for your machine on the van.
STEP 03Price agreed, then fixedWe diagnose, tell you what it costs, and only proceed once you’ve said yes. Most repairs are completed on the same visit.
Why We Fix White Goods

An engineer who turns up, and a price you agree first

We’re a local independent repair business, not a national call centre. You speak to the engineer who will be standing in your kitchen — and you know the cost before any work starts.

Talk to an engineer
Price agreed upfrontYou hear the cost after diagnosis and before any work begins. Nothing gets added afterwards.
Qualified engineersMembers of the Institute of White Goods Engineers, working to its professional standards.
5-star Google ratingRated five stars by Essex homeowners for turning up, being straight and getting it fixed.
Spares on the vanWe carry the parts that fail most often, so the majority of repairs are done in one visit.
Areas we cover

We repair appliances across Essex

Based in Essex and covering the towns below plus everywhere between. Not sure if you’re in range? Give us a call — we’ll tell you straight away.

See every town we cover →
Common questions

Appliance repairs — before you book

Washing machines, fridges, freezers, fridge freezers, dishwashers, ovens, cookers, tumble dryers and hobs — electric, gas and ceramic. If you’re not sure whether we cover it, just call and ask.
Call us and we’ll explain exactly how the charge works for your appliance and area before you commit to anything. You’ll always know the cost before we start work — no surprise invoices.
As a rule of thumb, if the repair costs less than a third of a like-for-like replacement and the appliance is under about eight years old, repairing is usually the better value. We’ll tell you honestly if something isn’t worth saving.
We keep same and next-day slots open wherever possible, seven days a week. The earlier in the day you call, the better the chance of being seen today.
We work on all major domestic brands including Bosch, Siemens, Neff, Miele, Samsung, LG, Hotpoint, Beko, Indesit, Smeg, AEG and Zanussi — plus most others. Tell us the make, model and fault when you call and we’ll bring the likely spares with us.
Yes. Built-in washing machines, integrated dishwashers, built-under double ovens and American-style fridge freezers are all routine work for us.
Yes — we’re members of the Institute of White Goods Engineers and work to its professional standards. We’re not Gas Safe registered, so gas connection work isn’t something we do — we fix the electrical side of gas cookers and hobs (ignition, controls, elements) directly, and point you to a Gas Safe registered engineer we work with for anything that needs one.

Whatever’s broken, we can probably fix it.

Call and speak to an engineer directly — no call centre, no scripts. We’ll diagnose the fault over the phone where we can and book you the earliest slot available.

07837 612619
Book a repair online

Open Mon–Sat · Chelmsford · Basildon · Southend · Romford · Brentwood · Grays · Braintree